Bhilai Cab (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website https://bhilaicab.com, mobile services, or book a cab with us.

1. Information We Collect

When you use our services, we may collect the following information:

  • Personal Information: Name, phone number, email address, pickup & drop location, booking details.

  • Payment Information: If applicable, limited billing/payment details (processed securely via third-party providers).

  • Usage Data: IP address, browser type, device information, and website activity for analytics.

2. How We Use Your Information

We use the information collected to:

  • Process and confirm your cab bookings.

  • Communicate booking details, driver information, and service updates.

  • Improve our website, services, and customer support.

  • Send promotional offers or service updates (only if you consent).

  • Comply with legal obligations.

3. Sharing of Information

We do not sell or trade your personal data.
We may share limited information only with:

  • Drivers & Partners: To fulfill your cab booking.

  • Service Providers: For payment processing, SMS/WhatsApp notifications, or analytics.

  • Legal Authorities: If required by law or to protect our rights.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

5. Cookies & Tracking

Our website may use cookies and tracking technologies to enhance user experience and analyze traffic. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Opt-out of marketing communications anytime.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, WhatsApp). We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

 

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